A woman takes her anger out on a supervisor after missing a connecting flight because her previous one was late. Meanwhile, passengers grumble when their flight is delayed by weather for the second time; and a college student wants to bring his pet fish aboard.

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Chicago airport supervisor Angelica meets a plane returning to the gate with a passenger who refuses to turn off his cellphone. Will she let him board another flight? In Baltimore, A flight delayed from Orlando leaves passengers with missed connections.

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An oversold flight to Vegas has passengers venting in the Windy City. Airport supervisor Shadia is called to calm the situation. At another Chicago gate, Gina's coping with a cursing passenger whose bag won't fit in the overhead bin.

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A man bound for Las Vegas—and his bachelor party—goes to extremes to get out of a Chicago snowstorm; a customer-service agent in Florida challenges passengers to a dance competition; a couple miss their flight in Baltimore.

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A passenger stirs up trouble and tests a supervisor's mettle when a plane bound for Florida is delayed in Baltimore; a mandolin player might miss a gig when he's stuck in Denver, but tries an impromptu performance to improve his chances of getting there.

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A supervisor performs CPR on a passenger waiting for a ticket in Fort Lauderdale; a Mardi Gras reveler tests the judgment of a supervisor in New Orleans.

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An older man is missing as a plane begins to board; a passenger denies a supervisor's request to remove an offensive sticker; a woman hopes to rekindle a high-school romance.

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A bridesmaid is stranded by a snowstorm in Denver and hopes she can get to Las Vegas in time for a wedding; a supervisor assesses a barking dog's fitness to fly in Baltimore.

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A husband and wife fighting on a plane about to take off in Chicago requires a supervisor's intervention; a first-time flier is unnerved by a plane's mechanical issues, so a supervisor helps her get back aboard.

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A passenger is caught smoking during a flight; a lawyer is irate after her seat is given away to a standby passenger because she didn't board in time.

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A passenger misses a flight while asleep at a New Orleans airport; a customer-service supervisor listens to a couple who missed a connection on their way to Albany, N.Y.; a baggage agent in Fort Lauderdale wonders if a giant sombrero breaks the rules.

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It's St Patrick's Day, and for a Chicago supervisor that means dealing with a intoxicated reveler who will go to devious lengths to board a flight. Later, a supervisor finds an abandoned portable oxygen machine and wonders: doesn't the owner need it?

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